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Analysis>Sustainability
Is about maintaining the improvements and the benefits.
Having implemented improvements it is important to
ensure they are sustained. There should be a process in
place to ensure sustainability.
Sustainability is not about techniques its about people.
Some people are resistant to change and can break the
process that has been put in place. Therefore, it is
important to monitor the new process, look for unwanted
behaviour and attitudes and attempt to wipe these out as
early as possible. Otherwise people movements may be the
only option.
The basic guidelines for ensuring sustainability is as
follows:
§
Ensure there are measures in place to monitor the
improvements made at the appropriate level and observe
peoples’ performance
§
Allow time for housekeeping every day to ensure the
process does not fail for this reason
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There should be a formal way of documenting ideas from
the employees on the front line.
§
Adopting continuous improvement practices would be
beneficial and creating documents to capture frontline
employees ideas ensure that all improvement suggestions
are considered
§
Employees must be able to influence decisions about the
way they work
§
Again continuous improvement practices would help; their
motivation will be to improve the way they work.
§
Managers should focus on improvement activities as well
as normal day-to-day managing.
§
Managers should set the example and apply good
continuous improvement practices as part of their every
day activities.
Applying continuous improvement
(click
here to learn more)
practices would be an appropriate process to adopt and
would help to ensure sustainability. It would have the
added benefit of continually working to improve
processes at the front-line level.
That has got to be good for any company!
Go to Analysis Knowledge Base
See also
Go to Process Change Knowledge Base
Go to Project Management Knowledge Base
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