Analysis> Quality Management (ISO
9001) Assessment and Certification
stands for "International Organisation for
9001:2000 is an international standard of quality for
manufacturing and service.
It is one of the best-known standards and there are
over 400,000 certified companies worldwide using
ISO-based quality management systems.
9001:2000 sets the quality standards not the production
The standards are based
on Quality Management Principles that include the
"process approach" which are all "customer focused". The adoption
of these principles should provide customers with a
higher level of confidence that products will meet their
needs and increase their satisfaction.
standards are based on 8 quality management principles.
Involvement of people
System approach to management
Continuous process improvement
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Factual approach to decision making
Mutually beneficial supplier relationships.
When an organisation operates
according to ISO 9001, it gains recognition for this
achievement through certification of its Quality
involves an independent expert assessing your
organisation's system to ensure that it helps deliver
your specific business aims, manages risks - and in so
doing, meets the internationally recognised ISO
Companies that have been awarded the ISO 9001
accreditation can display the logo below on company
documentation. The log is shown below:
Customers of ISO 9001-certified
companies therefore, feel confident that the company’s
processes are properly documented and followed,
improvements are continually implemented, and that there
is a strong focus on customer satisfaction.
is a good indication of the company’s commitment to
quality and the company also benefits because improved
quality means better satisfaction for customers.
Therefore it is worthwhile
obtaining the ISO 9001 standard.
learn more about obtaining the ISO standard you should
contact the British Standards Institution (BSI) who acts
as the ISO’s representative in the UK. The contact
information is given below:
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